Customer service hours are as follows: - Customer service: 10:00-12:00, 13:30-18:00 JST - Closed: Wednesdays, Japanese national holidays, 1st and 3rd Sundays Kobo users with new inquiries will need to submit contact information as well as information relating to the issue. Some of our service providers or business partners may engage their own service providers or business partners to further assist us. Streaming Players and TV: Rakuten Viki is available on Roku, Android TV, Apple TV, Google Chromecast, and FireTV. I did not receive my Big Fat Check. I did * separate purchases through Macy's with **% and I click the Rakuten button and I... What happened to my $** dollar referral bonus? You can fill out a contact form on their website www.ebates.com. ... Online Account Opening Approval In 2 hours. The information concerning the Car Rental Service posted on “Rakuten Travel” is posted by the car rental business operator, and the Company makes no warranty whatsoever as to the truth, accuracy, usefulness, reliability and other nature of the information With millions of users around the world, Rakuten Kobo employees work hard to ensure that the needs and expectations of our customers are met. Watch Korean Drama genre from around the world subbed in over 100 different languages Rakuten Securities customer service gives fast and relevant answers through email. If you'd like to help in the effort to improve customer service for all, please share! You can write an email, fill out a contact form on their website www.rakuten.com, or write a letter to Attn: Rakuten Rewards Lega, 800 Concar Drive, Suite 175, San Mateo, California, 94402, United States. Rakuten.com will also accept a W-8 instead of W9 for merchants without United States tax status. KOCOWA: Access KOCOWA with Viki Pass Plus to watch Asian TV and movies from KBS, SBS, and MBC. Mandatory customer service email address answerable during U.S. business hours; A U.S. customer service phone number (optional) Fast enough shipping time for U.S. customers; If you do not belong to either Japan or the USA: Edited on 09/08/2020 to add: Rakuten Customer service rep, Trish, kept claiming I was a fraud. I was referred by a friend via WhatsApp to join Rakuten on 13 Oct 2020 and I … iSPEED.my (Rakuten Trade) Investor Relations; News. What can we help you with. Store contact: bmz-cclp_3@shop.rakuten.co.jp, bmz-cclp@shop.rakuten.co.jp - Operating hours We accept orders 24 hours a day. Available payment options are Visa, MasterCard, American Express, and Discover. I love getting Cash Back and think you will too! Customers with existing inquiries are redirected to a phone number. Finally, Alex L. Replied back to me and offered to easily correct the issue. Rakuten.ca is a great website. ... Ebates Ca, Rakuten VIKI. This Rakuten coupon will only be applied with a minimum spend of RM580 and the offer will only last for 48 hours. Media Releases. Customer Service Hotline 1800 88 3737. The algorithm is subject to change in future. In a service-focused job like a sales position at Rakuten, Inc., you will likely encounter customers who make your job less than pleasant. Hours of operation for the customer support offered by phone are 9 a.m. to 9 p.m., Sunday to Saturday. So I need to report my new address”, “My rakuten accounts are locked from me.”, “I need to talk to someone to change my email address to get my money”, “Checking in and let were to send the check to”, “Can you use the store credit card and get cash back”, “This regarding my Viber out always drop call.”. Customer care: Rakuten allows contacting only via their contact form and no direct customer service phone number or e … If your inquiry is regarding a product or an order, including details, payment, shipping & delivery, cancellation & returns, please kindly contact the shop directly and they will be able to assist you. Rakuten Advertising Publishers - Chat Support. On the other hand their live chat and telephone support is both slow and the answers we got were irrelevant. A W9 form is required, though a W-8 form is acceptable if you don’t have a US tax status. Lowest Brokerage Fees In Town. They can be reached on phone, email, Skype, web chat, WhatsApp and social media. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Rakuten Cons. Wonderful Customer Service I recently undertook a follow-up with Rakuten regarding a couple of referrals that my wife and I had made. In addition we miss the 24/7 customer service availability. Enjoy shopping during the weekends! A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Outstanding customer service!! Customer Service Hotline 1800 88 3737. NagaWarrants The customer service is also amazing! Above are our top recommendations for how to contact Rakuten, including their top phone number and live chat options. This sometimes requires long hours, but we look to find a balance by facilitating a number of fun social activities and perks for our employees to reward them and help them unwind. Since it was a oversea merchant, it took a while for Rakuten.com to verify the purchase with merchant (because they need to wait for the merchant's respond). Try to contact them by leaving a review. This is the worst company I met so far and its customer service is not helpful at all. I guess Trish saw my reply to Alex’s email to me and then suddenly all is good on my account again. Japan's largest online retailer Rakuten is closing its Singapore website after two years, and trimming its staff. Ceased Support for iOS app versions 6.1.0.1108 and older, & Android app versions 5.7.2 and older. There is an affiliate program with commission for every sale. That’s set to change with Rakuten Mobile’s implementation of a new “AI Kantan Honnin Kakunin” (AI Easy ID Verification) eKYC (electronic Know Your Customer) service for online contracts, starting November 9. Rakuten phones are not available. It's very rare to see this type of customer service. Ebates has tons on best deals and coupons to choose from. After filling out the form and submitting your electronic receipt, they will get in touch as soon as possible. Do you have something to say about Rakuten? Rakuten was founded in 1997 and started as a small online shopping mall and has grown into more than just online ecommerce just like Amazon which was founded in 1995 with the mission “to be Earth’s most customer-centric company.” Fastest way to talk to a real Rakuten rep. Order status can be tracked in personal profile on the company website. Chat support is available 24 hours a day, 7 days a week. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Rakuten in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Rakuten, compared by speed and customer recommendations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Your customer service staff also very helpful. Call now and talk to a real, live person who can tell you what promotions you are missing out on. It has Rakuten Super Points program. Legal Streaming: Rakuten Viki legally licenses all of its content. Rakuten Trade is a fully online equities broker in Malaysia. Rights Reserved, You Are About to Contact PissedConsumer.com, “I temporarily move to another apartment and I need to pay my next bill. Sharing is what powers GetHuman's free customer service contact information and tools. They are not like majority customer service will forget the cases if the customer doesn't follow up with them. Rakuten Review: Customer Service. Hard to get help, Horrible customer service, Poor customer service, No rewards when made to shop in-store no fault of customer, Impossible to get a hold of, Ebates, Kobo, BuyCom, Ebates Ca, Rakuten TV. Tap to join Rakuten for free and get a $10 Welcome Bonus: Unless otherwise specified, these companies will only use your personal information in the ways described in this Policy. I … I had an issue during a purchase and when I messaged these guys about it they solved the issue in less than 5 minutes. • Rakuten group companies: Rakuten has affiliates around the world. Rakuten has great customer service. The company was founded by Scott Blum in September 1997. Rakuten’s customer service has also received rave reviews, stating they are professional, friendly and resolve issues quickly and efficiently. Take up to 20min to fill up a mobile friendly account opening form. Pissed Consumer © 2020 All Please be aware that inquiring to us, Rakuten Global Market, is different from inquiring to a shop directly. They responded very quickly and the matter was entirely resolved within 24 hours. Kenanga Futures Customer Service Hotline 1300 13 3010. You can help! You must also have a customer service email address that operates during standard US business hours. Rakuten Trade first made waves in the investment banking industry on 19th May 2017 when we officially opened our doors as the country’s first digital equity broker in Malaysia. Contact Ebates customer service. Free delivery option is possible. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Summary . The company offers the following products: computers, electronics, fashion, video games, and pet supplies. Retail and customer service-based roles will often require diplomacy when it comes to working with the public. Kenanga Futures Customer Service Hotline 1300 13 3010. Rakuten is a great option for anyone who loves to shop online, get cashback rewards, and save money in the process. What happened? Customers can also use PayPal service. Please let me know what to do. Are you already getting the best deal? The all-in-one seamless platform will enable you to execute your own trading ideas. The customer care service is available from Monday to Friday. GetHuman does not work directly with Rakuten's customer support operations. You can contact Rakuten across the following mediums: Phone, Web. iSPEED.my (Rakuten Trade) Investor Relations; News. All unanswered messages will be replied on the next working day. Rakuten.com is an ecommerce marketplace. The support team kept posting me the updates time to time. Communicate with them via a service ticket. Less than a year later, we were named FinTech Company of the Year 2018 by the Malaysian Communications And Multimedia Commission (MCMC). Ebates helps online shoppers to save up 40% and receive cash back on each purchase made on Internet. At the bottom right-hand corner of your screen, simply click on the Support button (pictured here). Contact Rakuten customer service. Cash back, Nice reward points and check when you get them, Bonus money for shopping online, Nice little refunds, Cons: The company accepts returns within 14 calendar days of the invoice date. Rakuten.com ships their products worldwide. The live chat services are available from 9am to 5pm (Sydney time) from Monday to Friday. Get help with your account, earning Cash Back, features on Rakuten, and more. Rakuten.com is a subsidiary of Rakuten, Inc. It was there but it gone. Its headquarters is based in Aliso Viejo, California, United States. Rakuten is ranked 35 out of 193 in Gift Cards, Rewards and Cashbacks category. Watch Japan shows with subtitles in over 100 different languages I still didn't get my welcome bonus of $**. ... Open a trading account completely online and be approved within 2 hours*. ! Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Rakuten does not offer live chat as a channel for customer service at this time. Below you can compare and contrast the 2 ways to contact Rakuten by looking at which ones are the fastest and which ones other customers recommend the most for solving Rakuten customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. Pros: That said, Rakuten probably isn’t the best choice if you’re looking to … Companies are selected automatically by the algorithm. About it they solved the issue, earning Cash Back and think you will too to time receipt, will! For how to contact Rakuten, and MBC largest online retailer Rakuten ranked... With new inquiries will need to submit contact information and tools were irrelevant compile! Headquarters is based in Aliso Viejo, California, United States tax status retailer Rakuten is a option... Information and tools for reaching call centers faster and solving common customer problems.! 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