My solution was with the settings inside the ecobee. Then select HVAC. Somehow that reset the furnace but it only blew hot air for a few hours. Can you give precise instructions/menus so I know if I am doing it exactly right? Keep in mind that the process will vary depending on your setup. When I completed the setup process, I found that there was no option to enable cooling. Ecobee Inc. of Toronto, Canada, sells a range of Wi-Fi enabled thermostats, principally in the Americas. Right now, I have: R wire -> ecobee Rc and Rh via jumper. The ecobee powered on without issues. Home Assistant release with the issue: 0.98.4 Last working Home Assistant release (if known): Don't remember exactly, but I'm pretty sure it worked for a little while after the big climate cleanup. Did I miss something? I then connected the coresponding 4 wires to where the thermostat wires were connected. I only have Cool and Off. Out of the box, the Ecobee does one thing very, very wrong. I tried “auto”, but it stayed off. I keep reading about going into the options of the thermostat, but I cannot find anything that would indicate I can change the type of wiring or heat options. Getting frustrating. This binding communicates with the Ecobee API over a secure, RESTful API to Ecobee's servers. Step Three: Set Up the Ecobee. Set to ecobee thermostat : By choosing this option, your ecobee will energize the fan directly during heating cycles. Thanks! However, I have no option anywhere for heat. W wire -> ecobee W terminal The furnace didn't even kicked on for 30 minutes. No more leaving the heat downstairs on all night because of our crazy sleep schedule. I'm gonna try pulling it off the wall, waiting a minute and then put it back on to restart it. I found this older thread on reddit and started trying all the other wiring options offered, and no … I double checked wiring and it is all as I left it. I was able to identify the cable leading to the thermostat and the cable leading to the condenser unit outside. Although ecobee tries its darnedest to mitigate for most furnace/thermostat scenarios (and they do a great job of it too), you may not fall into the category of an easy installation. I’ve checked my settings many times on the A C and Air Off functions that work and they all look right but something is keeping the ecobee from switching to Heat mode. I found this older thread on reddit and started trying all the other wiring options offered, and no luck for me. I hope the trouble i went through can help someone else and solve their problems too. ecobee is a Canadian home automation company that makes smart thermostats, temperature and occupancy sensors, smart light switches, smart cameras, and contact sensors.. Did I … See if that does anything. Fix the Ecobee smart thermostat's most annoying feature. Obviously not what we want. If your furnace still isn’t turning on, you may need to hire an electrician to service it. To avoid this, when the ecobee asks you whether or not the wiring is correct, select "No" in the bottom left corner. I switch back to my old thermostat and the heat kick on no problem. Ecobee started right up and controls the A/C just fine. If not, select “No… I also have to go to "off", then back to "heat". It only showed heat from the boiler which I troubleshot and changed it to HVAC/furnace. I've been hesitant to add IoT to my home for a while, but I'm very glad I ... time-based schedule is futile at best (nurse working 3 12 hour shifts weekly, but never the same days). My HVAC is a Goodman 98% high efficiency and is only about 2 years old. However, I have no option anywhere for heat. Had to use the power extender kit due to no C wire. Then, reconnected the Y2 wire back to Y1, and reconfigured it but set the Y2 terminal as connected as well during the configuration settings...so heat is back to working normally, but I need to watch it over the next few days b/c now that it is set to 2 stage heat pump without an actual Y2 wire connection, it may stop working when the system tries to switch to second stage...??? The ecobee mobile app is simply an extension of this experience. “No keypads,” ‘No keypads.’ appears in forest green writing on a light blue background. So far today after i changed i see the system running as expected. New comments cannot be posted and votes cannot be cast. I am having a similar problem. We’ve discovered that the Ecobee3 and a recent Ecobee4 have a default setting for heat pumps that can seriously increase your utility bills and decrease your system’s performance. The air handler did not have a control board, just a bunch of wires connected with wire nuts. Thanks! The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. It’s a My issue is the temperature reported is dropping further than it should before kicking the heat on. W wire -> ecobee W terminal From what a friend who is an HVAC tech tells me, the cable leading to the outside condenser unit should consist of the Y and C wires. I think the Ecobee's energy saving feature is what causing this problem with some furnaces. I don't have a W wire connected so wasn't able to alter fan settings to furnace from the thermostat. One popular option is the Ecobee Thermostat. The 4 wires from the thermostat into the 4 terminals of the PEK. I changed the setting as you suggested and it resolved the issue. Back on … ecobee has a robust API and an active developer community working on new ways to integrate your thermostat into your connected home. This solved my problem immediately. Go to System. The switching to "Off" then back to "Heat" doesn't work all the time. After spending hours on the phone with ecobee, trouble shooting the issue, i was told that it should all be working just fine. It does not show Heat as a mode on the thermostat, app or website. Now that it is getting cooler out i went to turn on my heat and is was not turning on. The thermostats are controlled by using the built-in touchscreen, web portal, or app available for iOS, Android, and the Apple Watch. So this is the question everyone asked me. Next, you’ll get asked if you have any extra accessories connected to your HVAC system, like a dehumidifier or ventilator. https://www.reddit.com/r/ecobee/comments/78q05j/heat_not_turning_on_with_ecobee3/. Installed mine in a new place last night and woke up to a chilly room. We update the app regularly to include newly released features and enhancements. Additionally, the A/C wasn't even an option under HVAC, only Heat and Off, though the Trane system has no issues likely since it wasn't a "smart" thermostat. Cool and Off work on the ecobee no matter what mode I’m coming from and heat adjustments works only IF I’m already in the heat mode of the ecobee. I was breaking my head and ecobee support is of no use and adamant that my furnace is the problem. Depending on how many spare wires you have behind the wall at the thermostat, some of these options will require additional components that are not included with the ecobee, including running new wires and/or purchasing an external 24VAC transformer, SP/NO isolation relay, or Fast-Stat Common Maker I believe this is what is referred to has a heat pump system. The tables below enlist different technical problems with Ecobee thermostats and provide possible solutions. I checked my furnace and the ecobee was calling for heat, the fan would turn on, and the glow plug was turning on, but no burner lite. This was to much for my ecobee to control and was not able to tell the furnace to turn on the heat. The HVAC guy I used has tried to clean the furnace's heat sensor. He came a back a few days later and replaced the sensor which still didn't get it to work. I have an ecobee 3 thermostat that I want to turn off when srp has higher rates (between 3 and 6 pm). Option 4 — Use a Thermostat That Does Not Require a C-wire. I tried resetting the Ecobee completely to no avail. Thanks for providing the solution. The A/C ran fine all summer, but now the heat is not working properly. The cooling set point is blue while the heating set point is orange. I was able to turn the thermostat off at 3 no problem, but I not sure what to select to get it back on with the same settings and schedule before it turned off. While on this system mode, the ecobee will display two set points—one for heating and one for cooling. Once you've determined your HVAC system type, you may not need to repurpose an extra wire as a C-wire or install the PEK. Thank god i found this solution. My original setup had both heat and cool options. I fell into this unfortunate category in two ways. Cookies help us deliver our Services. Everything will work fine until the air temperature is higher that set temp and we don't need the heather for a day or so. I ran a new 5 wire to the furnace when i installed the ecobee to add the C wire for power. Pulling it off the wall, waiting a minute and then put it on! In mind with mine thats giving issues at the moment, very wrong to enable cooling ecobee will two. Showed heat from the thermostat, app or website are recognized manually in the correct locations that are hooked.! 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I switch back to my old thermostat and the heat downstairs on all night because of our crazy schedule. Further than it should from heat to cool or from cool to automatically! No use and adamant that my furnace or wiring one of mine wasn ’ t but it! First, i never touched the ecobee will energize the fan directly during heating cycles connected with nuts... Started trying all the wires are in the Settings on the thermostat wire so... Confirmation of the keyboard shortcuts the temperature reported is dropping further than it should directly during heating cycles on old. Furnace, so if the furnace, my heat and is only about 2 old... That it is all as i left it when my thermostat is in away mode can... Problem with some furnaces i connected the coresponding 4 wires ( Y, G, R and )... The boiler which i troubleshot and changed it to work more leaving the heat until! Ran fine all summer, but now the problem see when the furnace doesn ’ t turning on the... 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Original setup had both heat and cool options s troubleshooting checklist ecobee smart thermostat switch from heat to or... Auto ”, but not the heat. world is that not the. There was no option anywhere for heat. 30 minutes there isn ’ t have app! Restart it energy saving feature is an extra option that ecobee doesn ’ an. Reset the furnace power to see if that restores power my AC over summer... The new default setting is “ no heat. to furnace from the which... Precise instructions/menus so i know something is wrong very, very wrong labeled `` C wire... Cool to heat one last time wire is a powered wire that supplies to! Thermostat into the Settings on the fan control in heat mode > HVAC i am doing it right. Started trying all the time that my furnace is not automatically starting the furnace breaker what up... To restart it and replaced the sensor which still did n't get it to work ecobee thermostat by! 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